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We recognize that your privacy is important and appreciate the trust you place when you shop with us. As valued customers, we are dedicated to protecting your personal information.This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mqqso.com (the “Site”).

Collection and Use of Personal Information

Personal Information Collected from You. When you interact with mqqso, we may collect personal information from you. The personal information we collect from you depends on how you interact with us or use our Platform. You may provide certain information directly to us so that we can provide you with the products or services you request. We and our third-party service providers may automatically collect some personal information related to your use of our Platform and interactions with us and others, including when you enable certain features within our Platform. In particular, we may use session replay and similar technology to record and better understand your interactions on the Platform including your communications with live or automated customer service. When you use our Platform, you consent to the recording of your communications with us.

This personal information includes your:

Name and contact details (such as email address, telephone number, and address)

(a)Process any orders that you make on our website or over the phone
Send you service messages by email or text, such as order updates
Respond to your questions, and refund and / or return requests
Send you information by email, physical mail, or social media about our products or processes
Fraud prevention and detection

Purchase information /Order Processing

(b)Identity and contact information for shipping, returns, refunds, sales tax determination, and payment operations, such as name, phone number, and shipping address, as well as financial information or payment account information. Transaction details in our services, such as return and refund details and order history, in order to perform basic functions, including processing your payment and return requests, and keeping you informed about order status and shipping logistics.

Payment information (we don’t store this information)

(c)To take payment of orders, provide refunds and exchanges
Fraud prevention and detection

Contact History With Us

(d)To improve or personalize our products or services

Personal device information in the form of cookies of your computer, phone, tablet or other device used to access the website including browser and IP address

(e)Optimizing your website experience for the best functionality
Presenting you relevant ads as you browse websites and social media platforms
Provide Mqqso with analytical data to improve website and advertising performance
Save products you’ve added to your cart

Other Information

(f)We may use your information for any other purpose disclosed to you before you provide your personal information to us, or as reasonably necessary, with your permission or direction, to provide the requested service or other related products and/or services.

Protection and Sharing of Personal Information

Under certain circumstances, we may share your personal information with the following third parties:

PartnersIn order to provide you with better services and shopping experience, we may share your personal information with our partners. These partners include payment organizations, logistics companies, etc. Where necessary, we will share your personal information with them for the purpose of completing the relevant services.

Authorized Agencies: We may share your personal information with authorized agencies if we are required to disclose your personal information to them under applicable laws and regulations, such as to cooperate with law enforcement authorities in legal proceedings.

Analytics Service Providers: In order to improve our website and services, we may use third-party analytics service providers who may access and analyze your personal information. However, we will contract with these service providers to require them to strictly adhere to our privacy policy and protect the security of your personal information.

We use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools in certain circumstances, that are intended to protect your personal information. Please be aware that despite our efforts, no data security measures can guarantee security. You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Managing Your Privacy and Choices

Access and Correction: You have the right to access your personal information and may request that your personal information be corrected or updated to ensure its accuracy and completeness. By creating an account, logging in, or logging in to our website, you can view, modify, and update your preferences and settings. If you have any questions about updating or deleting your information, you may contact us directly using the contact information provided in this Privacy Policy. Please note that in some cases, we may not be able to change or delete your information.

Deletion and Restriction: As permitted by applicable laws and regulations, you may request the deletion or restriction of our processing of your personal information. Your rights may be denied under applicable law, such as: (a) when denial is required or permitted by law; (b) when granting access would negatively impact the privacy of others; and (c) to protect our rights and property.

Unsubscribing and Unsubscribing: If you do not wish to continue to receive marketing information or notifications from us, you may unsubscribe by clicking on the "unsubscribe" link in the emails you receive or by contacting our customer service team.

Objection and Withdrawal of Consent: If you do not agree with our processing of your personal information, you may withdraw your consent at any time by notifying us. Please note that withdrawing your consent may affect your use of some of our services.

Cookies and similar technologies: You can choose to accept or decline our use of cookies and similar technologies depending on your browser settings. Please note that rejecting cookies may affect your use of some of our features.

Please note that, in accordance with applicable laws and regulations, we may need to verify your identity and fulfill other requirements to protect your privacy and security

About Cookies and Tracking Technology

Cookies are small text files that websites use to identify you and your preferences when you visit a website by storing them on your computer or mobile device. In addition to cookies, there are other tracking technologies, such as pixel tags, Web Beacons, local storage, etc., that can collect and store information when you use a website or application

Most browsers accept cookies automatically, but you can block or delete cookies at any time to prevent the collection of your browsing information for purposes of delivering interest-based ads and tracking visitor behavior. If you would prefer not to accept cookies from our website, you can modify your browser preferences to refuse them. To do so, please refer to your browser’s technical settings. Please keep in mind that rejecting or removing cookies could affect the availability and functionality of our services. Please also note that revisiting our Site may re-enable cookies you previously deleted. If you prefer to manage which cookies to opt in to, please click on the Cookie Settings button.

Children's Privacy

Our Site does not target, and has no intention or intent to collect or solicit personal information from minors. By using the Site, you represent that you are at least the legal age of majority in the state or province in which you reside, or that you have reached the legal age of majority in the state or province in which you reside. If a minor provides us with personal information without the consent of a parent or guardian, the parent or guardian shall immediately contact us to delete the personal information in question and cancel the minor's subscription.

Privacy Policy Updates

Applicable law and our practices change over time. This Privacy Policy is subject to change and may be updated from time to time. We will notify you in advance if we make significant changes to the way we handle your personal information. Your continued use of our services following any changes to this Privacy Policy will signify your acceptance of the updated terms. Therefore, we encourage you to periodically review this Privacy Policy and stay informed about our practices.

Contact Us

If you still have questions after reading this Privacy Policy, or wish to exercise your rights in relation to your personal information you may contact us at the following e-mail address or postal address:

Feel free to contact us, we are happy to help and support you.



Building 8, No. 251 Liantang Road, Xinghuo Development Zone,

Fengxian District,Shanghai 200000,China

Telephone: (+86) 18521717234

Email: info@mqqso.com

Working Days/Hours: Mon – Fri / 9:00AM – 9:00PM

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